Preguntas frecuentes

A: To guarantee absolute structural integrity, all canvases are sold unframed and shipped rolled inside heavy-duty, reinforced protective tubes. This international protocol eliminates any risk of surface punctures or micro-cracks in the thick pigments during transit. Upon arrival, the canvas simply requires standard stretching by your local professional framer.

We offer complimentary, fully insured worldwide express shipping on all original canvas paintings (shipped rolled in protective 100% tubes). For sculptures, busts, and heavy design objects, shipping costs are calculated at checkout or upon request, as they require custom-built wooden crates and specialized freight handling. All orders are dispatched within 5-10 business days via premier couriers (DHL,FEDEX exc). With real-time tracking.

In compliance with EU consumer law, returns are accepted within 14 days of delivery. The artwork must be returned completely undamaged, in its original protective packaging. Return shipping is at the buyer's expense and must be handled exclusively via premium express couriers. With mandatory full transit insurance covering the total purchase value of the artwork. Standard or uninsured shipping methods will not be accepted. All original pieces are protected under international copyright laws; unauthorized digital or physical reproduction is prohibited.

Yes. Every original artwork is hand-signed by the artist on both the front and back, and is delivered with an official Certificate of Authenticity. To guarantee absolute security and protect your investment against counterfeiting, the certificate features a uniquely serialized holographic security seal that permanently registers the artwork.

For orders shipped outside the European Union, destination customs duties, import taxes, or local brokerage fees may apply upon arrival. These charges are regulated by the destination country and are the sole responsibility of the buyer. All international shipments include official commercial invoices to ensure a smooth customs clearance process.